Charlotte veterinary services – delivered with courtesy and respect!
As a new client of South End Veterinary Clinic in Charlotte, you can expect our full attention to your pets’ needs.
Upon arrival, you will be greeted warmly, checked in, and shown to an examination room.
In most cases, a member of our veterinary technician staff will then begin the appointment by asking about your pet’s medical history, current condition and the reason for your visit, gathering data for the doctor. We want to get to know you and your pet in order to provide you with the best care possible.
Dr. Maples will then examine your pet, often asking you further questions to be able to tailor a plan for you and your pet. He may recommend additional diagnostic testing if necessary. Once the tests have been run and analyzed, Dr. Maples will discuss a possible diagnosis and treatment plan.
Ask Questions! At all times throughout the visit we want you to be involved. Our veterinary team wants to make sure you’re completely comfortable with the information we’re providing and what we are doing with your pet.
After the exam is completed our front desk staff will process your payment and schedule any needed follow up.
Please note: Our goal is to see all our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.
We are excited to meet you and your pet!